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RETURNS POLICY

Should you be dissatisfied with your purchase kindly email us on enquiries@shopcreasednation.com and we will assist you with your exchange or refund according to our policies.

Exchanges

Products being the incorrect size can be exchanged for the correct size if the product is in its original condition and being returned undamaged and unused, returned in the original packaging. selected products  can be returned / exchanged at no charge within 7 days, after 7 days all courier costs will be for the customers account.

Products damaged on delivery

Should a product be damaged at the time of delivery / collection, please notify us of such delivery / collection within 24 hours of it being delivered. 

Once we have inspected the product and validated your return, we will replace your product should it be available , exchange it for another item or give you a full refund. 

Please refer to a specific product for it's return policy as this may differ from product to product should it be personal hygiene products, synthetic hair or product that would compromise our hygiene standards.